Wow. So glad I quit AOL way back when.

wtf is up with you and prankcalls, aka unoriginal content

AOL Customer Service Reps are the biggest bunch of sh*t-eating monkey-f*cking mother-f*ckers.

+1

AOL, such f*cking hypocritcal bastards SPAM FIGHTING SOFTWARE here have one of our millions of free CDs.

hahaha what a sh*t bag

LOL. This is godly.

heard the sound a little while ago, but okay, it's still funny.

Yeah, i could see AOL doing some stupid sh*t like this.

PLEASE HELP ME.

Godawful software and godawful support. lol

Lol, retention reps.

proven fake

-1

To nubcake: I have provided evidence that it is real, and yet, you provide no evidence and claim it is fake...

Went through a similar ordeal a while back. It's like there's a requirement to be a douche as an AOL employee. About 10 minutes of haggling with the *sshole, I started screaming and slamming the phone around everywhere (all pre-planned), and it seemed to get the point across.

nubcake, it's real. The company I worked for had to do the same thing.

Everyone goes to digg.com!

Is this real?, if so this is ROFL factor in the upper 10's

I've gone through this with AOL and T-Mobile. Bastards.

AOL blows lol

Wow, I'm sure there's grounds for a lawsuit somewhere within the course of that phone-call. What a f*cking *sshole service rep.

rofl love it

Jesus Christ... Btw, I love how you whispered 'f*ck that' after he was done with his little speech at the end. Yes, I heard it. I used noise filters and maximized what I thought was a dog barking XD Anyway, nice. AOL sucks ass.

There is the possibility that he was just wondering why there was 71 hours of usage on it, even if you didn't have the software installed. Perhaps he was trying to find out if someone had been using your account without your knowledge?

nice

Holy freaking wow.

AOL sucks. Also, AIM. I woulden't have been so nice to the guy

lol aol blows

God i hate Gayol

AOL are horrible it's good you left.

Hahaha I got BANNED from AOL back in the 90s but they kept sending me those damn free CDs every week

-1 for low volume. Anybody notice how he says that they can do him the favour of letting him keep his email account, etc.? dude, that sh*t is f*cking free even to non-aol-subscribers.

I hope that service guy committed suicide.

Fake or not, this is too funny.

fix audio thank you

I'm going to have a f*cking kegger once AOL files for bankruptcy.

Why do people still have this sh*t of an *ss software. 56k dial up is obsolete, get over it!! Also aol so call high speed service requires you to pay 30 f*cking dollars for the dsl from verizon or some other company while charging you an extra 30 for their software. NTY i'll stick to cable/dsl.

LOL

funny; directly pertinent: http://en.wikipedia.org/wiki/America_Online#Account_cancellation

"In response to approximately 300 consumer complaints.. [an] investigation revealed that the company had a...system for rewarding employees who [retained or saved] subscribers who had called to cancel their Internet service... "

"Under the system, consumer service personnel received bonuses worth tens of thousands of dollars if they could successfully dissuade or "save" half of the people who called to cancel service."

This isn't real. They have a rather long coputer voiced menu to get through to speak to a live person. I've dealt with them before.

Tried fixing the low sound, let me know if it helped.

To EightBitGnosis: "I only recorded the part where I got put through to someone. I could give you all 16 minutes if you're interested. I gave the automated system all that information first."

Dude I f*cking love you. I've been meaning to cancel my AOL account for a long time. I haven't used it in years and it goes back to at least 2001. I'm sorry that i've wasted the money.

God, I suck. I still have ƒucking AOL.

... LAWSUIT!!!

Ir was easier when I quit.

Absolutely brilliant the way you took something from digg, added the obvious picture and called it a YTMND. Your 4.35 rating is much deserved!

Thank god i got booted from that place back in 98 for porn charges. BRB FBI

I can totally relate I cancelled mine a year ago and went through the same sh*t even worse. I had my account since 1996 and havent used it since 1999.

ahhh, i remember those days

I always say the same thing for whatever service I cancel - I'm going to prison for 6 years - I have no use for your service.

Potential for funny, but the sound is way too quiet. Their voices are almost drowned out by the white noise.

1'd for thievery

He gives credit to digg doesnt he? f*cking eejits

lol, AOL is suck.

lol AOL has always sucked

I would definitly be writing some angry letters to the company after that....

omg, if I got service like that I would do very bad things.

LAFFO!!

real or not... 5... if it's stolen you deserve nothing...

HAHAH. champion.

What a stupid sh*thead. You need to find out where he lives and kick his ass.

hes just stalling, what a dick...

I used to work in a call center and of course, we had to work by a script. However, this AOL CSR is a real dickhead.

Reminds me of when my mom wanted to cancel her AOL account. She called once and she was a pushover. I called the next day and had that sh*t off in a hurry. They prey on people who won't argue with them.

Oh, it's definitely real. They tried to pull the exact same sh*t on me way back when. They need to DIE IN A FIRE.

same thing happened to me

I remember making that call...

OMG. This is so much truth, it's scary. I had the same problem. Gahhhh. AOL hatred

All I can say is WOW.

AOL is internet for Retards. You get an overpaid service and overpaid customer reps. I'm actually surprised you got someone who speaks english.

turn up volume and remove noise

I'm so glad I never had AOL.

background is a bit boring man this most likely took you 5 minutes to take the sound and find an aol symbol on the internet

oh man, same exact thing happened to me...except after they said they would cancel our account, the bastards gave us like 3 months free and then started charging us again, when the software wasn't even on the computer for months! ridiculous...

OMG!!! The SAME THING happened to me with a crazy chic. She tried for 45 friggin' minutes to sell me high-speed. I'm usually a very calm, easy-going gal, but with that heinous biznatch, I lost it and cussed her out up one side and down the other. Sailors around the world would've been proud. WTF do they teach these people?!?! SCIENTOLOGY???

Aol stanks

LOL.

I hate when people ask why I'm cancel a service but this guy is bad.

Jesus christ.

AOL Free since '94

Hahahahahah, this is funny because I used to work at AOL customer support and our supervisor told us to delay the cancelling process as long as possible to maybe make the owner of the account call back the next day, thus the company would recieve an extra day of payment. I quit the next day. Damn, this is exactly like what we'd do. Rofl.

rofllllllllll

Effing awesome.

Classic AOL

This is why I cancelled my account via a fax.

I remember having AOL, and at the time I thought it was COOL.

read this on the consumerist. not only is it real, but AOL fired the guy 2 days later.

CANCEL...

Jesus H Christ that was terrible. I used to work customer service for an ISP and I totally had to do that. And we only cancel in 30 days. Client pwnage. Now I work tech support for said company. And I don't even know what PPPoE really means. ...ouch.

The minute he would have said listen i would have told him no and gotten his supervisor to fire his ass

AOL's evilness is surpassed only by Compaq and Scientology

The AOL guy sounds like my friggin' DAD. XD "If one argument doesn't work, try another until your opponent is annoyed into submission!"

"i'd like to cancel my account." "..........sorry to hear that....."

Customer support at it's finest.

I'ved worked customer service, and I half to say that half of that was said solely because the supervisor forces it. However, by the third time the guy said to cancel, it should have been done. No questions asked. Most people cancel their crap due to poor service. The idea is to fix that. If they don't want it, drop it. Cancel the account.

As for the YTMND, good content, poor sound quality, and needs a better image. I'll give it a 3 solely on the message.

It's so true.. God it's always a pain to deal with those losers at AOL. I'm glad we canceled way back in the day.

haha. What a dick.

Listening to SoCal's KFI AM 640 now and the host John Zigler just played this recording - he's reporting that AOL issued a formal and public apology to this guy. ^_^V

Heh, I heard this on the news.

I was like zomg shut the account now dude, wtf!! This should be in the top five.

lol i just saw that on tv

I'm tempted to sign up for AOL just so I can yell at someone when I cancel.

AOL sucks. Fact.

I had a similar experience. I got pretty pissed at the idiot, so he finally cancelled it.

Ahahaha that is so awesome.

I can't believe this sh*t.

eBaums at it again! http://www.ebaumsworld.com/audio/canceling-aol.html

I still owe them 125$ of Gas Gift Cards bc I canceled my account... Those AOL dudes are evil.......

Damn reps.

I always hated those cockbags.

I voted 5 on the other ytmnd using this audio before I knew this was the original one. Whoops.