Bell Sympatico had one weakness
Created on: September 15th, 2007
Bell Sympatico had one weakness
I was trying to set up a sympatic e-mail account for my parents, but sympatico's self care site servers were down for the past week....thus began my saturday.....being booted from various support chats, despite my normally polite nature...then I lost it

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September 15th, 2007
(0)
I too loathe sympatico, and it's customer service.
September 15th, 2007
(10)
In soviet russia you help customer service.
September 15th, 2007
(0)
I loathe sites that use this music still.
September 16th, 2007
(0)
In America you help people in soviet russia help people in America.
September 16th, 2007
(0)
i loathe russia.
September 16th, 2007
(0)
o.O how can you loathe russia? The government loves their people! its a happy place.
September 16th, 2007
(0)
because i don't live there, i live in america. and since i live in america, the patriotic thing to do is loathe other countries. it's...just conformity. eye on the tv.
September 15th, 2007
(0)
HA! take that bell
September 15th, 2007
(-2)
Canada.
September 15th, 2007
(0)
OMG THIS IS EPIC, BELL SYMPATICO CUSTOMER SERVICE SUCKS ASSSSSSSSSSSSSSSSSSSSSSSSSSSS BUT.. their service is awsome i am now getting 7554 kbs/4secs, THANKS SYMPATICO!!
September 15th, 2007
(0)
This person was either from India and didn't have a clue as to what you were saying, or they were afraid they would get in trouble if they talked back to you in case someone from management was monitoring their support session. That's how it is. Take comfort in knowing the people on the other end have it much worse than you do, spending their weekends in a call center doing tech support, being repeatedly disrespected by customers and likely their management.
September 15th, 2007
(0)
Welcome to the west, the land of opportunity. If I fail to meet my job requirements, I get fired. If you accept a job and its responsibilities and you can't handle it thats your fault...if you don't like it, get a new one. No one's holding a gun to their head to keep this job, and lord knows we've all had to do things to make ends meet. Incompetence does not make ends meet. I pay $40/mo to be disrespected because I don't want to be disrespected by rogers/yahoo. Its time we stand up for ourselves.
September 15th, 2007
(0)
"Incompetence does not make ends meet." Sadly, in the world of major phone/ISP support, it certainly does. Employee performance is typically measured purely on statistics - how long it took them to get you off the phone/out of the chat room, and if they remained neutral and branded the company x number of times. Oftentimes they aren't encouraged to resolve problems as a result.
September 15th, 2007
(0)
Customer service for most if not all phone/internet companies is typically not customer oriented, even though it is advertised as such. Next time, do yourself a favor and just RTFM.
September 16th, 2007
(1)
Yes, you're right. Any customer service is based on how quick they can pass the buck, but does it make it right? And how much volume do you think Sympatico Tech Support gets on a Saturday night in contrast to the weekday? Its our fault for accepting this behavior from conglomerates. Lets bring attention to this and make major ISPs work for their money again.
September 16th, 2007
(0)
Werd.
September 17th, 2007
(0)
*claps*
September 15th, 2007
(1)
Customer service may be bullsh*t but more importantly working at customer service is bullsh*t
September 15th, 2007
(-1)
lame music
September 16th, 2007
(0)
That guy has an epic name...
September 16th, 2007
(0)
5'd for searching for what i assume is pokemon
September 16th, 2007
(0)
I really enjoy reading all about other people's problems on YTMND.
September 16th, 2007
(0)
Ha
September 16th, 2007
(0)
God keeeeep our laaaand
September 16th, 2007
(0)
lol he pwn3d you.
September 16th, 2007
(0)
My internet has been f*cked for a week now!!!
September 16th, 2007
(0)
ctrl+f pokem
September 16th, 2007
(0)
WIN